PRIVACY POLICY

SaveConcrete.com

Last Updated: July 22, 2026

1. Introduction

SAVE Concrete (“we,” “us,” or “our”) operates the website https://www.saveconcrete.com (the “Site”). We provide concrete raising, leveling, stabilization, void filling, foundation crack repair, sealing, and related services primarily in the Chicago metropolitan area and Northern Illinois. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site, submit forms, call us, request quotes or estimates, engage our services, or otherwise interact with us. By using the Site or providing your information, you consent to the practices described here.

2. Information We Collect

We collect the following types of information:

Personal Information you provide directly: Name, email address, phone number, physical/service address, project details (e.g., location and description of sunken concrete, photos if uploaded), and any other information submitted via contact/quote forms or during phone/email communications.
Usage and Technical Data: IP address, browser type, device information, pages visited, time spent on the Site, referring website, and cookies/analytics data.
Communications Data: Records of emails, SMS, phone calls, and your consent preferences for marketing communications.
Service-Related Data: Details about jobs performed, warranties, and payment information (if applicable).We do not intentionally collect sensitive personal information (e.g., health, financial account numbers beyond what is necessary for payment processing).

3. How We Collect Information

Directly from you via Site forms, phone calls, emails, or in-person interactions.
Automatically through cookies, web beacons, and analytics tools when you visit the Site.
From third parties (e.g., if you interact with us on social media or through referrals).

4. How We Use Your Information

We use your information to:

Provide quotes, estimates, schedule services, and fulfill concrete raising/repair projects.
Communicate with you about your project, appointments, updates, and follow-ups (transactional communications).
Send marketing emails and SMS about promotions, services, offers, and company updates (only with your explicit consent).
Improve our Site, services, and customer experience. Comply with legal obligations and protect our rights.
Analyze website usage and marketing effectiveness.

5. Sharing and Disclosure of Information

We do not sell your personal information to third parties for their marketing purposes.

We may share information with:

Service providers acting on our behalf, including Brevo (our email and SMS marketing platform). Brevo processes your name, email, phone number, and consent data as a data processor to deliver communications on our behalf. Data may be transferred to and processed by Brevo in France (European Union). We have appropriate safeguards in place (including a Data Processing Agreement with Brevo).
Other trusted vendors (e.g., website hosting, analytics) under confidentiality agreements.
Legal authorities or as required to comply with law, protect rights, or in connection with a business transfer/merger.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for essential Site functionality, analytics, and to remember preferences. You can manage cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy, to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Marketing consent data is retained until you opt out, plus any required retention period.

9. Your Rights and Choices

Marketing Opt-Out: Unsubscribe via links in emails or reply STOP to any SMS. You may also contact us directly.
Access, Correction, or Deletion: Request access to, correction of, or deletion of your personal information by contacting us (subject to legal exceptions).
Do Not Track: We currently do not respond to Do Not Track signals.

10. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Some service providers (including Brevo) may process data outside the United States (e.g., in France). We take steps to ensure appropriate protection.

12. Changes to This Privacy Policy

We may update this Policy periodically. The “Last Updated” date will reflect changes. Continued use of the Site after updates constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or your data:

SAVE Concrete (CRC Concrete Raising & Repair)

470 Keller DrPark City, IL 60085

Phone: 847-336-3400

Email: team@saveconcrete.com